Resources for the school, the workplace, and for anyone who has experienced gender-based violence.

Hotlines and Emergency Helplines

Singapore Helplines

Click here to find a full list of all the helplines available in Singapore.

The AWARE Helpline

Helpline volunteers have been professionally trained and are able to help callers with a variety of concerns. Where needed, callers will be referred to professional counsellors and other experts.
The AWARE Helpline is open Monday to Friday from 3pm to 9.30pm.

Call 1800 777 5555 to speak to a Helpliner if you have a problem or want to find out more about our services.

Domestic Violence

Star Shelter

Star Shelter aims to provide a safe temporary refuge for women and their children who are victims of family violence regardless of race, language, creed or religion. We also empower the victims to manage and take responsibility for their lives, and assist them in rebuilding their lives free from violence. To protect the victims in the shelter, the location of the shelter cannot be publicized.

Contact the Star Shelter at:
Address: 96 Waterloo Street
Singapore 187967
Tel: 65710192
Email : [email protected]

Operation Hours: 9:00am to 6:00pm (Monday to Friday)
During an emergency, helping agencies may contact:
The Manager at (65) 6837-0611 (during working hours)
The Matron at (65) 9050-3559 at other times Family Transformation and Protection Unit (FTPU)

Centre for Promoting Alternatives to Violence (PAVe)

Centre for PAVe is a specialised one stop centre for families living with violence in their homes. They provide individual and family counselling and a whole array of preventive and rehabilitative programmes to help families affected by violence. Their aim is to promote a community that is free from violence.

Contact Centre for PAVe at:
Blk 211 Ang Mo Kio Ave 3 #01-1446 Singapore 560211
Tel: 6555 0390
Fax: 6552 5290
E-mail: [email protected]

Operating Hours:
Mondays, Tuesdays, Thursdays & Fridays: 9.00am - 6.00pm
Wednesdays: 9.00am - 9.30pm (6.30pm - 9.30pm by appointment only)
Saturdays, Sundays & Public Holidays: Closed

TRANS Family Service Centre (Bedok)

To provide a social service for children, youths, elderly and families in need of assistance to cope with a crisis or social problem to help them to move to more effective social functioning through community resources.

Contact TRANS Family Service Center (Bedok) at:
Address: Blk 411 Bedok North Ave 2
#01-106 Singapore 460411
Tel: 6449 0762
Fax: 6449 8135
Email: [email protected]
Consultation Hours: 9 am - 5 pm (Mon - Fri)

Loving Heart Multi Service Centre

They aim to serve the residents and needy students to the best of their abilities, through programmes and activities, with professionalism in promoting social and multi-racial community bonding.

Contact Multi Heart at:
Address: Blk 316 Jurong East Street 32,
#01-279, Singapore 600316
Tel: 6567 4166
Fax: 6569 7957
Email: [email protected]
Operating Hours: 9.15am - 6pm (Mon - Fri, excluding Public Holidays)

Ang Mo Kio Family Service Centre

The Ang Mo Kio Family Service Centre runs three family service agencies which provide family and welfare services to residents of Ang Mo Kio and Seng Kang housing estates

Contact Ang Mo Kio Family Service Centre at:
Address: Blk 230 Ang Mo Kio Ave 3 #01-1264 Singapore 560230
Tel: 6453 5349
Fax: 6455 6183
Email: [email protected]

Operating Hours: Mondays, Thursdays, Fridays – 9:00am to 6:00pm
Tuesdays & Wednesdays : 9:00am to 9:30pm (6:30pm to 9:30pm by appointment only)
Saturdays, Sundays, Public Holidays - Closed

START Care Corner FSC (Queenstown)

Care Corner Project StART* provides specialist family violence intervention work in the west and south region of Singapore. We are a team of social service professionals reaching out to the community affected by family violence, engaging community resources and enhancing relationships. Our vision is to foster a community of individuals and families who are free from violence, respecting and caring for each other. We can Stop Abusive Relationships Together!

Contact START Care Corner FSC (Queenstown) at:
Address: Blk 88 Tanglin Halt Road
#05-01, Singapore 141088
Tel: 6476 1481
Fax: 6476 1483
Email: [email protected]

Operating Hours: Mon, Wed, Fri: 9 am to 6 pm
Tue, Thurs: 9 am to 9 pm
Sat, Sun and Public Holidays: Closed

PPIS As-Salaam Family Support Centre

Our philosophy views life as a journey full of tribulations. Each represents opportunity and potential for families to grow from strength to strength. Single parent families facing multiple challenges such as coping with loss, grief and adjustment in the practical, emotional and social aspects are more vulnerable. As-Salaam aspires to support these single parent families to cope with the challenges of rebuilding their family lives and move on to attain peace or salaam in their journey.

Contact PPIS As-Salaam Family Support Centre at:
Address: Blk 322 Ubi Ave 1
#01-591 Singapore 400322
Tel: 67455862
Fax: 67432749
Email: [email protected]

Family Service Centres

Family Service Centres (FSCs) are a key community-based focal point and social service provider for families in need. FSCs are staffed with professional social workers who are ready to provide a listening ear and helping hand. Anyone, regardless of age, race, language or religion, can benefit from FSC services.

There are 38 FSCs in Singapore, run by voluntary welfare organisations and supported by the Ministry of Community Development, Youth and Sports, the National Council of Social Service and other organisations including the Singapore Totalisator Board.

(If you wish to contact the FSC nearest to your home, or enquire about social or financial assistance, you can call ComCare at 1800 222 0000.)


Shelter for Migrant Workers

Contact HOME at:
Lorong 19 Geylang #01-03

Domestic workers - 6341 5535

Other migrant workers - 24 HR HOTLINE - 1800-7-977-977

Legal Protection for Victims of Domestic Abuse

The Legal Aid Bureau

The Family Transformation and Protection Unit (FTPU) is a specialized unit in the Family and Juvenile Courts - for the purpose of protecting victims of domestic abuse. Individuals may apply for a Personal Protection Order against a violent individual by approaching the Unit for assistance. Victims may choose to conduct the application process themselves. Alternatively, they may seek to engage a lawyer. If a victim is unable to afford a lawyer, she may apply for assistance from the Legal Aid Bureau.

Contact the Legal Aid Bureau at:
Address: 45 Maxwell Road, #08-12,
The URA Centre East Wing, Singapore 069118
Tel : 1800-3251424 (toll-free)
Fax: 6325-1402
Email: [email protected]

Operating Hours: Mondays to Thursdays: 8.30 am to 12.30 pm and 2.00 pm to 5.15 pm
Fridays :8.30 am to 12.30 pm and 2.00 pm to 5 pm
Saturdays : 8.30 am to 12.00 pm

The Subordinate Courts of Singapore, Family Court

Protection Order Services Unit, on Level 1, Family and Juvenile Court Building. Procedure for applying for a personal protection order under Part VII of the Charter.

Contact the Subordinate Courts of Singapore at:
Address: No. 3 Havelock Square
Singapore 059725
Tel: (65) 64355077
Fax:(65) 64355078
Email : [email protected]

Corporate and educational training programs

The AWARETraining Institute (ATI)

The AWARETraining Institute (ATI) develops and conducts proprietary programmes and also organises workshops and talks by other parties for schools and corporates.

Contact the AWARE Training Institute at:
Block 5 Dover Crescent #01-22
Singapore 130005
Tel: 6779 7137
Email: [email protected]

Learn more: United Nations Campaigns


HeForShe is a solidarity movement for gender equality that brings together one half of humanity in support of the other half of humanity, for the benefit of all. Learn more here.

UNiTE to End Violence Against Women

Launched in 2008, the United Nations Secretary-General’s UNiTE to End Violence against Women campaign aims to raise public awareness and increase political will and resources for preventing and ending all forms of violence against women and girls in all parts of the world. Learn more here.

Right now, one in ten women in Singapore report experiencing physical or sexual violence. This woman, who we
have named “Anna,” could be your neighbour, your boss, or the woman next to you on the bus.


Help Anna Now